| Issue ID | 500739 |
| Internal NHTSA # | 10088824 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 27/08/04 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Purchased dodge ram 2500 2004 4wd hemi brand new 2 weeks ago, 7/30/04. Put the truck in 4wd and drove for 1 mile. Took the truck out of 4wd, went to 2wd and the transmission would not engage. Left me stranded for 2 1/2 hours waiting for a tow truck when i was supposed to be on vacation. No rental car available because they would not give us one - new truck, under warranty, first time in 4wd. We were 3 hours from home in outer banks and closest dealer would not work on truck because he stated, "you should have bought your truck from me". We did not buy a truck from him because he only had a long bed. Had to argue with chrysler 24 hour road side assistance to make them two the truck back to dealer in virginia beach and they finally consented to pay for the whole trip. Truck went back home without us. We were extremely lucky to break down at a gas station.*ak |
| Vehicle Mileage at Failure | 750 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIRGINIA BEACH, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 30/07/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | VIRGINIA BEACH DODGE |
| Dealer's telephone number | 463-6100 |
| Dealer's city | VIRGINIA BEACH |
| Dealer's state code | VA |
| Dealer's ZIP code |