| Issue ID | 576749 |
| Internal NHTSA # | 10148485 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 08/12/04 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTR |
| Product type code | VEHICLE |
| Description of the problem | Vehicle is a 2004 dodge ram 2500 with automatic transmission and a diesel engine. I exited the vehicle to check an issue with home construction. Put the vehicle in neutral on a flat street in phoenix opened the door and walked approximately 20 feet. A coworker yelled at me as my truck took off in reverse , wasn't rolling. While going backwards the door hit palates of roof tile and bent the door back. The truck eventually rolled into a home and stopped. The gear was still in neutral. Called dodge, was told there was no problem with truck and there was nothing to correct. A year later, there was a recall for this same problem. Called dodge to make a claim, and was told that this vehicle was not included in the recall due to the vin although my truck and options match the recall description. I want my vehicle fixed, and the insurance company reimbursed for the repairs $3000. Think the recall needs to be expanded and not be based solely on vin numbers, but the description of the vehicle and associated options listed in the recall.*ak |
| Vehicle Mileage at Failure | 3856 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GILBERT, AZ |
| VIN pattern | 3D7KA28C04GXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 17/09/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | EARNHARD DODGE |
| Dealer's telephone number | 480-926-4000 |
| Dealer's city | GILBERT |
| Dealer's state code | AZ |
| Dealer's ZIP code | 85233 |