| Issue ID | 552076 |
| Internal NHTSA # | 10129626 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 08/02/05 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND |
| Product type code | VEHICLE |
| Description of the problem | Dt: on a couple of occasions vehicle was running and it popped into reverse. Second time this happened wa son february 8, 2005, a trailer was attached to vehicle. While at store, pacific feed store 554 east osage, pacific, mo. 63069 vehicle popped into reverse. Trailer jackknifed and caused damage to the side of the vehicle above the rear passenger side wheel and tailgate. No police report on incident because no other vehicles were involved. Dealer told consumer to have truck serviced, consumer done so immediately, then contacted manufacturer. Dealer found problem with linkage for transmission. Dealer repaired problem. Manufacture rwas supposed to send an inspector to inspect vehicle. When inspector called consumer to schedule an inspection, consumer gave a time for inspection, then inspector called back and told consumer that he had received an e-mail from manufacturer that stating he was to do nothing further with consumer's vehicle. Manufacturer then contacted consumer by mail, stating that since vehicle was repaired they could not adequately access the claim, and based on this information, they were denying consumer's claim.*ak |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | CATAWISSA, MO |
| VIN pattern | 3D7KU28C54GXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 29/12/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ROYAL GATE DODGE |
| Dealer's telephone number | |
| Dealer's city | ELLISVILLE |
| Dealer's state code | MO |
| Dealer's ZIP code | 63011 |