| Issue ID | 989858 |
| Internal NHTSA # | 10521298 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 16/06/13 |
| Component | FUEL SYSTEM, DIESEL |
| Product type code | VEHICLE |
| Description of the problem | Lift pump failed during normal operation while traveling at highway speed. Lost all power to steering and brakes creating very difficult to control vehicle. Dealer would not replace failed part and instead put whole new pump assembly inside fuel tank. This means they know the current method of mounting on engine block is a design defect. Reviewed online and found other comments have a similar story. Since this is a re-engineering of the fuel delivery system that they know is defective and because losing fuel stops the engine creating an extreme hazard for such a large vehicle, dodge should be recalling trucks with this configuration immediately to prevent injury and remedy an obvious defective design. In my case, i have had the truck serviced with the same dealer since it was new and they never warned me about this, but clearly are aware of this problem. |
| Vehicle Mileage at Failure | 81400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAMMAMISH, WA |
| VIN pattern | 3D7KU28C44GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |