| Issue ID | 704159 |
| Internal NHTSA # | 10251594 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 17/01/08 |
| Component | FUEL SYSTEM, DIESEL |
| Product type code | VEHICLE |
| Description of the problem | I am concerned with my 2004 dodge p/u 2500 diesel. On 1/17/08 i had to have my transfer pump (fuel pump) replaced. When it went out i was driving and had no prior warnings that it was going out or was bad. When it went out i was stranded and had to be towed but was luckily in a situation where i could maneuver my truck to the side of the road safely. When i called the dealership later that day to see if they had a chance to diagnose the problem the service guy i talked to said he hadn't looked at it, but was positive it was the fuel pump due to the amount of them they have had to replace. It seems to be very common for this year truck and previous year dodges to have this problem. The dealerships are very aware of it and are now replacing them with the new style that seem to not have the problems of the pre-2005's. I checked with the dealership to see if my transfer pump had been replaced with the new style pump and was told no that it been replaced with the old style that have all the problems. My truck is still under warranty and i feel that due to the safety issues that could come from your pump going out while driving they should be recalled and replaced with the new style pump whether your under warranty or not. It seems ridiculous that the dodge dealerships are very aware of the problems of the pre 2005 trucks yet dodge is not recalling and replacing them with the new ones. Thank you for your time. Jeremy fraijo |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLTON, OR |
| VIN pattern | 3D7KU28CX4GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |