| Issue ID | 752707 |
| Internal NHTSA # | 10296764 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 15/12/09 |
| Component | EXTERIOR LIGHTING:HEADLIGHTS |
| Product type code | VEHICLE |
| Description of the problem | Headlights malfunctioned attributed to the front control module according to chrysler star representative. This is a "known" problem that the dealer was not prepared or able to diagnose. According to chrysler star support desk the front control module p/n 56051036ad has a known problem. I was only able to find this out after calling chrysler customer service and insisting that the dealer call their star support desk and open an incident. The rep at the support desk immediately told the service tech that the front control module had a known problem. The intermittent failure created a safety hazard on the highway by not functioning at all or malfunctioning. Lights on truck can fail at any time headlights,taillights,brake lights because of this front control module there is no backup on the system when it fails. Here is the link to a service bulletin put out by dodge http://www. Xkjeeps. Com/tsb/tsb_xk_0806005. Pdf. This should be a recall item !! |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TEXARKANA, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |