| Issue ID | 1238234 |
| Internal NHTSA # | 10789905 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 04/11/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My 2004 dodge ram 2500 diesel pick up truck suddenly loses power and stalls while traveling on highway and entering highway. First occurrence entering highway truck restarted and continued to run. 2nd occurrence next day on highway truck restarted but travelled short distance and stalled again in the road. Towed to dealer. Dealer replaced batteries and battery wiring and truck started, but when test driven by dealer the vehicle continued to stall. Dealer now believes fuel pump or "module" may be cause but is having trouble testing due to manufacturer change in wiring. Dealer reports that chrysler made a mid year fuel pump "modification" to 2004 models while in production at chrysler and that while wiring is similar to 2005 year, the color coding used on the modification does not match the 2004 or 2005 color coding. Dealer has requested wiring schematic from chrysler for the 2004 modification but to date chrysler has been unable to provide any information. Vehicle is unsafe to operate on road since stalling can occur at any time without warning. Vehicle remains in shop at chrysler dealer with problem unsolved. All maintenance on this vehicle has been done by chrysler dealerships. No previous issues with fuel system or stalling. |
| Vehicle Mileage at Failure | 116000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILLOW SPRING, NC |
| VIN pattern | 3D7KU28C14GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |