| Issue ID | 574963 |
| Internal NHTSA # | 10147157 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 08/12/05 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 2004 dodge ram 2500 hemi stall w/loss of power steering and brakes. My truck was bought new from hood river dodge, oregon, and has been in for repair because of the engine dying right after accelerating from a stop with loss of power steering and braking. They have had it 9 times starting last april and it has happened 12 times. Most of the time in the middle of an intersection and one on a narrow interstate bridge. There are numerous reports on the web of this happening all across the country with 2004 and some 2005 dodge ram trucks and some durangos equipped with the hemi engine. Dealer has worked with daimler chrysler tech's and engineers to no avail. Dealer says it is chrysler problem and they need to come up with fix. I have contacted the dodge consumer line, 800-992-1997, 9 times. They prompted me to send in card in " owner's rights under state lemon laws" booklet and i was called on 11/10/05 and told they received the card and would contact me in 7-10 days. I have not been called back so i called 800# again and they said it was in the hands of there zone office, mark hyland, 866-337-7515 ext 3391, where i left a message on 12/22/05. I have also filed 3 nhtsa safety complaints. When i asked the daimler rep named nikki, id 7cs, on 12/22/05 to speak to a supervisor she told me that they did not talk to customers. When i became irate she put me on hold and a man named dante came on and gave me the info about the zone office, what is daimler chrysler and the nhtsa waiting for people to be injured or killed before reacting? I have left messages twice at the zone office and they will not return my calls. *nm |
| Vehicle Mileage at Failure | 26300 |
| Number of Occurences | 12 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE SALMON, WA |
| VIN pattern | 1D7KU28D44JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | 0 |
| Date of purchase | 16/06/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HOOD RIVER CHRYSLER JEEP DODGE |
| Dealer's telephone number | 5413863011 |
| Dealer's city | HOOD RIVER |
| Dealer's state code | OR |
| Dealer's ZIP code | 97031 |