2004 Dodge RAM 2500 Air Bags Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM 2500 2004 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM 2500 2004 air bags and complaints other owners have filed.
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2004 Dodge RAM 2500 Air Bags Problems, Complaints and Defects

 Issue ID1245263
 Internal NHTSA #10809588
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelRAM 2500
 Model Year2004
 File date10/12/15
 ComponentAIR BAGS
Product type codeVEHICLE
 Description of the problemTakata recall. I am writing to relate my experiences in attempting to have the safety recall service work, regarding the airbag recalls, performed on my vehicle. The safety recalls are referred to as p78 (driver side airbag) and r25 (passenger side airbag). Over the last three months i have tried on multiple occurrences, to arrange this service recall work via dealerships directly and with the fca us recall assistance center - during which both the fca recall assistance center and the dealerships have expressed that they have no idea on either part availability eta or when the service recall work could be performed. Initially i attempted personally calling dealerships, but was unsuccessful in securing an appointment due to dealerships either not responding or dealerships having no idea on part availability or when recall service could be made. I then attempted calling the fca (fiat chrysler automobiles) recall assistance center on separate occasions. With an fca rep, myself and a dealership all on the same call, the dealership confirmed parts and appointment. After appointment the p78 recall fix had not been done - marked no parts no eta. I called the fca recall assistance again, and after almost an hour of myself and the fca rep together calling dealerships, all the dealerships again expressed they had no idea on when the parts would be available and no idea when the service recall could be performed. I apologize if this is the incorrect forum (website suggested by fca) to relate these fca and dealership experiences. I appreciate this is a huge recall affecting millions of vehicle and vehicle owners. I thought it maybe worthwhile to relate my experiences of both the fca and the dealerships, repeatedly conveying they have no idea on parts eta and no idea as to when the service recall work could be done. Thank you information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateAUSTIN, TX
VIN pattern 3D7KU28C34GXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type4WD
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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