| Issue ID | 1176355 |
| Internal NHTSA # | 10706307 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 23/02/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Airbag recall problem: i contacted my dodge dealership on 2/23/15, as instructed by a letter that i received from chrysler group llc, in reference to an airbag recall. They stated that they did not have the part(s) available at that time, and they would call me back in approximately 7-10 business days when they expected to have the parts and would schedule an appointment with me at that time. They did not call back. I called the fca us recall assistance center on 3/17/15. They apologized that my call to the dealership had not been returned and informed me that there were actually 2 airbag recalls; however, they still did not have the replacement parts available, and they stated that they would call me back when the parts became available. It's going on 2 months since my 1st phone call to chrysler, and i still haven't received a phone call in reference to the status of the replacement of the defective airbags! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE WORTH, FL |
| VIN pattern | 3D7KA28D94GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |