| Issue ID | 1039419 |
| Internal NHTSA # | 10564078 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2012 |
| File date | 24/05/12 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I purchase a 2012 dodge ram 1500. I have been noticing a problem with a vibration and a rubbing sound when the vehicle is under 40 mph. I have taken back to the dealer 2 or 3 times and they first said the tire on the passenger side was cupping and separating and was not covered under warranty. I took the vehicle to a goodyear dealer (the tires are goodyear). They didn't find any problem with the tires and rotate the tires. All four tires are worn in middle tread. So, i know something is not right. I took the vehicle back. The service manager said that they couldn't find anything wrong with the truck. He did say that because it had a hemi that's what some of the trucks did and that there was one complain with the same problem and that person traded the truck in. Now i know that is not true about the hemi's... I don't feel safe in these vehicle and the store manager will not return my calls. I have paid a lot for this truck and don't feel like im receiving the proper customer care. I don't feel comfortable driving this vehicle but it's my only transportation to and from work. I had to call the dodge customer service dept to have them call and talk to them for them to make another appointment to check the truck again because they would not return my calls. |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARLSBAD, NM |
| VIN pattern | 1C6RD6KT2CSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |