| Issue ID | 896241 |
| Internal NHTSA # | 10439174 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2012 |
| File date | 25/11/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2012 dodge ram with 4. 7 litre engine. Noticed a ground out vibration type noise at low speeds and at idle in gear at stop light there was a really noticeable vibration in steering wheel. Found power steering pump to be loose and under further investigation found that there were no threads in mounting bolt hole at the 9:00 position and the lower bolt at the 6:00 position in the end of the cylinder head. Therefore there was only one bolt holding on the power steering pump and it had loosened up and now the pump and line were vibrating. Vehicle is being repaired at dealership by replacing the cylinder head. This vehicle should have never left the plant in this condition and definitely should not of left the dealership. This shows very poor quality control at both the plant and dealership new vehicle prep department. I do not believe this could be an isolated incident and further investigation of vehicles with this engine built at this time should be investigated. This truck was delivered to the dealership in mid november not sure of exact build date due to truck not being in my possession right now it is at the dealer for repair. |
| Vehicle Mileage at Failure | 10 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLEVILLE, MI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |