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2012 Dodge RAM 1500 Exterior Lighting Problems, Complaints and Defects

Issue ID	1007672
Internal NHTSA #	10538353
Manufacurer	Chrysler Group LLC
Brand	DODGE
Model	RAM 1500
Model Year	2012
File date	01/09/13
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The right headlight on my 2012 dodge ram 1500 failed while driving. The vehicle uses separate low and high beam bulbs. Test showed that both low and high beam were affected on the failed side. I had recently purchased the truck used. When i called the previous owner he informed me that he had experienced the same problem at different times with each headlight. He had simply unplugged and replugged the headlight connectors to "fix" the problem. I removed the failed right headlight assembly. Test showed that manipulating the wires (push, pull, stress to one side or the other) coming into the male side of the connector could cause the headlight work or fail. I performed a similar test on the (working) left side headlight with the same results - i could force failure at will, even though the connector was fully assembled and locked. Upon inspection of the connectors, both appeared clean inside. I sprayed each with contact cleaner anyway, and reassembled only to find the same problem. Manipulating the pins on the female side of the connector in effort to increase contact pressure resulted in no improvement when the connector was replugged. As a former failure analysis engineer i can tell you that there is a design / application problem with the headlight connectors used on this truck. Short of contact plating analysis, it appears there is insufficient contact area and / or contact pressure on the small pins used. As a work-around, i used long nose pliers to reach inside the male connector body, and twisted the small, flat, male pins approximately 45 degrees to increase contact pressure. After reassembling both connectors in this manner, i can no longer force failure on either side. The stock headlight connectors used on this truck present a serious design flaw and safety issue since as designed, headlight failure may occur at any time. *js
Vehicle Mileage at Failure	61503
Number of Occurences	2
Source of the issue	NHTSA WEB SITE
City and State	ROUND ROCK, TX
VIN pattern	1C6RD7LT4CSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	4WD
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JHMEG2175RS002965 3LNHL2JC8CR823189 1M5BA2229R1E50853 2HGFC2F68LH574159 3D7KS28CX7G747100 KSP130388X169X150 WF0JXXGAHJJL49488 WBA8G5C58GK752706 2HKRS4H58SH110213 VF1KW0DBAC0669967 KM8J23A48MU308013 1C4AJWBG5CL152194

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2012 Dodge RAM 1500 Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2012 Dodge RAM 1500 Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?