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2012 Dodge RAM 1500 Electrical System Problems, Complaints and Defects

Issue ID	1098295
Internal NHTSA #	10621930
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	RAM 1500
Model Year	2012
File date	08/07/14
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	On july 8, 2014 my 2012 ram 1500 caught fire while parked in my driveway at home. The vehicle was last operated on the evening of july 7, 2014. At approximately noon on july 8, 2014 while working on my computer inside my house i detected the odor of burning plastic. I assume it was initially originating from inside my house. After investigating i walked outside and found that the interior of my truck was on fire. I put out the fire and immediately called the local fire department who responded to ensure that the fire was completely out. I immediately contacted my insurance company in addition to the local dealer, jeff d'amborsio auto group, i spoke with the service manager who in turn contacted his regional manager for guidance. I received a letter date july 10, 2014 from the chrysler customer claims resolution group advising they were in the process of reviewing my file. I was contacted by the resolution group and advised the file was being turned over to a group, isg, for further investigation in resolution. Chrysler arranged to have the vehicle towed on july 12, 2014 to the jeff d' ambrosio dealership where a representative from chrysler was to inspect the vehicle. That inspection took place on tuesday, july 15th. The origin of the fire according to the insurance company fire investigator originated in the passenger side door panel and resulted in total damages of $23,000 which the insurance company deemed a total loss. My insurance company settled a claim by paying off the loan balance of $19,500 and submitted a check to me for the excess to cover the value of the vehicle. Unfortunately i am not provided results of the investigation performed at the dealership by the representative from chrysler. The case number assigned by chrysler [xxx]. As of today, august 13 i have no resolution directly from chrysler. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	45000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WEST CHESTER, PA
VIN pattern	1C6RD7HT4CSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	06/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3C6UR5NL5HG658130 TMBJJ9NX3MY122564 2T1BURHE2GC712897 5XYZT3LB0JG527058 JVA4R5004BA016439 5XYKUDA60CG269928 MRHFK5850HT070522 3N1CP5CV4LL525571 JKBAFSE15LB502565 1N4AL21E77C178388 2T1BURHE4KC227248 1FTEW1EP2LFC80067

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2012 Dodge RAM 1500 Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 Dodge RAM 1500 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?