| Issue ID | 1065287 |
| Internal NHTSA # | 10587862 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2012 |
| File date | 02/01/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2012 dodge ram 1500 truck with slightly less than 36000 miles. The airbag light was going on and off intermittently thus indicating the airbags would not be deployed upon impact. I took the truck in to an authorized dodge dealership 7 times in an attempt to correct the problem. It seems at this point it is finally fixed (it sometimes takes 2-3 weeks before the problem recurs). The first time i took it into the dealership, they indicated that the airbag on the driver's side had been hardwired. According to the dealership, this was the fix for the problem at the time by chrysler, and this was verified by chrysler corp. There are many such complaints on the internet. Unfortunately, i do not feel that most individuals know where to report faulty problems in order to force a change. I spent approximately $2000. I am sure if the dealership had not stepped into help that the bill would have been closer to $4500. Corresponding with chrysler proved to be frustrating. I was told by chrysler that after i felt the problem was fixed i should fax the bills to them. The dealership even tried to get them to pay for the parts. I just received an phone message from them indicating the problem is fixed, and case will be closed. There was no reference for reimbursement. Of course, i will write them back. I think what bothered me most was that when i informed them that there were complaints on-line and an article from upi indicating nhtsa had similar complaints, i was told that we don't listen to them. I am concerned that individuals may not realize that if the light is on the airbags will not deploy. Note: the light went on at various speeds from 10-70 mph. |
| Vehicle Mileage at Failure | 36000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRANTS PASS, OR |
| VIN pattern | 1C6RD7LTXCSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |