| Issue ID | 1041300 |
| Internal NHTSA # | 10565396 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2011 |
| File date | 22/02/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Rear axle pinion nut n08/nhtsa on 2/22/2014 autonation chrysler dodge jeep ram refused to repair this defect, even after i had scheduled an appointment for repair. I took the vehicle in at 0720 on 2/22/2014 and was told by a [xxx] that this was usually not an issue for ram trucks, that they were short-staffed and that they could not get to the vehicle until next week, the dealership refused to repair the recall issue. It appeared they did not want to complete the recall repair, because they would not make any money off of the repair as it was a recall. This is unacceptable. I will now need to be given direction as to where to take the vehicle for repair. I took it to: autonation chrysler dodge jeep ram [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 10200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAVE CREEK, AZ |
| VIN pattern | 1D7RB1GT8BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |