| Issue ID | 1009077 |
| Internal NHTSA # | 10542336 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2010 |
| File date | 31/08/13 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | M34 recall - we brought the car to dealer april 2013 and they could not fix the recall yet (we have this documented - "as per tech not in effect yet"). On 8/31 we were on northern state parkway (eastbound) around 8pm when the car failed - very loud noise, loss of vehicle control, hit a curb and barely exited the parkway at route 110 exit. Vehicle could not move and realized the drive shaft came off and a passing car hit the drive shaft, several cars had to swerve around it, the car fluid leaking, etc. We had to call aaa and arrange a tow truck ($181. 95 paid up front), arrange transportation for our 12 year old daughter who was in the car at the time of the incident and my wife and i were transported by the tow truck. This ordeal took 2 hours. We arranged for dealer to tow the car on 9/4 - smith haven chrysler jeep dodge, saint james, ny. The dealer has informed us that can repair the damage caused by the rear locking up and the drive shaft coming lose, but they do not have the part to fix the m34 recall. I opened case #23907979 with chrysler 9/5. I am getting conflicting information since chrysler representative informs me that the parts are available cbakm343aa, cbakm344aa, cbakm345aa, cbakm346aa but will "take a while" to get and that the dealer can only order/recieve one of the four parts at a time. This does not make sense to me. However, the smith haven dealer and nhtsa records (reference # 565888) indicate the parts to fix m34 are not available. Therefore, i am getting conflicting information regarding the ability to address the recall while the dealer is in the process of repairing the damages and returning the vehicle with the recall issue unaddressed and my family and i are facing a repeat of a potentially dangerous failure at any time in the future. |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST NORTHPORT, NY |
| VIN pattern | 1D7RV1GT8ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |