| Issue ID | 1013356 |
| Internal NHTSA # | 10545259 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2010 |
| File date | 24/09/13 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I received a recall on my dodge truck. I have been to the dealership, east tennessee dodge, crossville, tn. It has been several months now. I do have a vibration in the rear end of the truck. Dodge customer assistance center regarding your 2010 dodge ram. I am sorry to learn of the inconvenience you have experienced. The dealership was correct, the parts are not available for the n08 recall. What i can do for you today is escalate your case to the special tracking department and they will notify you when the part is available. Linda, customer assistance center. Reference number: 23976379 he tore of the bottom of the recall and threw it away. He said that he did not have the parts to conduct the recall. He said that i would receive another notice. He was that short, to the point, and went back to doing something else. My vin:1d7rb1gt2as[xxxx]. Miles: 26,636. Subject: safety recall n08 / nhtsa 13v-038 - rear axle pinion nut. I showed up at the dealership earlier this year, when the recall came out. The service manager tore off the bottom of the recall, and threw it away. He stated "we are aware of the recall, but there are no parts available".. He said that i would be notified again. It has been several months now. Are the parts available; i do have a vibration in the rear end. Do you recommend that i actually contact dodge chrysler customer service directly, to resolve this issue? Regards, s. At this point, i would not recommend east tennessee dodge (crossville, tn) to anyone! Service or sales vin: [xxxx] mileage: 26636 servicing dealer: east tennessee dodge. *js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CROSSVILLE, TN |
| VIN pattern | 1D7RB1GT2ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |