| Issue ID | 1063491 |
| Internal NHTSA # | 10586670 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2010 |
| File date | 22/03/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | On march 22, 2014 my wife stepped on the driver's side nerf bar to enter the truck. Before she could enter the nerf bar pulled completely out of the body of the vehicle and fell to the ground. I immediately took the truck to a dealer for inspection and possible repair. I was informed that the factory would not cover the repair unless there was rust or corrosion on the body. I called chrysler and the representative told me the same thing. I tried to file with my insurance, but they refused coverage because it was a factory defect. I was able to find a shop to repair the problem. They had to special order six reinforced plates with rivnuts to repair both sides because the passenger side was pulling out of the metal as well. The total cost came to $519. 83. The shop said this was a dodge ram specific problem that they had seen before. |
| Vehicle Mileage at Failure | 79450 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OKLAHOMA CITY, OK |
| VIN pattern | 1D7RV1CT0ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |