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2010 Dodge RAM 1500 Power Train Problems, Complaints and Defects

Issue ID	934162
Internal NHTSA #	10469435
Manufacurer	CHRYSLER GROUP LLC
Brand	DODGE
Model	RAM 1500
Model Year	2010
File date	04/07/12
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	The vehicle began making a whining noise in the rear during deceleration, both from simply letting off the accelerator and braking. Noise began 50 miles from residence, and progressively became louder on the drive home. At roughly 17 miles from my current residence, a loud noise was heard followed by more loud rumbling and smoke from differential fluid slinging onto the exhaust. I turned on to a side road and began coasting until reaching a safe location to pull over; however, before stopping the rear differential locked up causing the truck to skid to a stop. Upon exiting the vehicle, i could see the drive shaft hanging on the ground, it's rear connecting bolts sheared, and the differential yoke was missing. I could see the pinion shaft sloppily resting in the the differential where the yoke should have been. I paid to have it hauled to the local dodge dealership, who indicated they "did not have a qualified rear end technician", and said i'd "have to have it towed to another one at my personal expense" 50 miles away. After contacting chrysler, they reimbursed my towing expense, and towed it to the other dealership. The second dealership said the ring and pinion were broken, and would have to be replaced along with the carrier. After waiting one month without my truck, i contacted them and was told the parts necessary to fix the vehicle were on backorder, and would not be available for 3 months. I called chrysler to expedite the parts, and that afternoon was told the parts had arrived, and would be fixed in 2-3 days. After one day, i was told chrysler okayed aftermarket parts to expedite the repair, but were flawed preventing correct repair. They offered to let me have it back, but warned me it would make more noise than before. I requested that they fix it right or not at all. Chrysler then indicated parts would not be available for 5 months.
Vehicle Mileage at Failure	30000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	VICKSBURG, MS
VIN pattern	1D7RV1CT0ASXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	06/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	4WD
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUSGAFC3CN002731 VF7BUAFYTGZ900823 3AKJHHDRXMSMK8003 W1KVK5AB9TF027931 AHTEK12G307001752 SALWV2FE5HA148332 JN8BT27V2JW020802 2FMPK4J9XMBA43578 HU3S1YWB0R0013274 5XYKUDA60CG269928 KMDH84LF4HU153403 5FNYF5H28MB003854

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2010 Dodge RAM 1500 Power Train Problems, Complaints and Defects, Recalls and Failures

2010 Dodge RAM 1500 Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?