| Issue ID | 931580 |
| Internal NHTSA # | 10467174 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2010 |
| File date | 30/07/11 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Driving truck at approximately 65 mph to pass another vehicle. Heard a loud, high pitched moaning/whining sound. Truck lost power, pulled over to side of road. Walked around truck to look for cause of problem, saw smoke, smelled burned metal, saw oily sheen on back of truck & on fender. Looked under truck, saw a hole where a plug should have been in rear differential box. Notified dodge roadside assistance for tow, contacted dodge/chrysler customer care to report problem, activate warranty. Truck brought to dodge dealership who denied warranty, claimed vandalism the cause of the missing plug, not defect. Pursued this with dodge who continued to deny fault. Only submitting this now because saw an article online about differential failure on dodge, jeep products. Due to denial of warranty coverage had to pay over $900 out of pocket and submit claim to insurance company. |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GILBERT, AZ |
| VIN pattern | 1D7RB1CT0ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |