| Issue ID | 1006250 |
| Internal NHTSA # | 10537329 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2010 |
| File date | 26/08/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We received a re-call (n08/nhtsa 13v-038) on our 2010 dodge ram 1500 truck several months ago. Every time i call to check the status, i am told that there is still no remedy for the situation and a follow-up re-call notice will be sent when a remedy is available. This is the rear axle pinion nut and i won't go into detail as to what is says could happen as i am sure you are well aware already. I believe that if customers had to be given a safer vehicle to drive while awaiting repairs for the ones they are paying for that a remedy would probably come a lot quicker. I actually believe that dealers should be made to provide alternate transportation at no cost to the consumer. I cannot fathom it taking this long to remedy this situation knowing the damage it could cause. Something really should be done about the length of time this is taking. Thank you for your time. I would appreciate any positive feedback on this. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EL DORADO, AR |
| VIN pattern | 1D7RB1CP6ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |