| Issue ID | 985811 |
| Internal NHTSA # | 10515545 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2010 |
| File date | 25/05/13 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Driving up a steep mountain highway when truck lurched violently twice and came to a complete stop in the middle of a switchback corner with a horrible dragging sound and smoke everywhere. The truck would not go forward or backward. Oil and driveline parts were all over the highway. Dented the gas tank (possibly put a hole in the gas tank), we were told the gas tank was damaged and needed replaced. The rear-end pinion nut came loose and locked up the rear end causing the driveline to fall out onto the highway, tore a hole in the transfer case and damaged the gas tank. We were simply lucky there were other motorists on same highway that could stop and help us avoid a major collision on the steep, blind corner/on the mountain highway. Dodge is giving us the "run around" on getting this fixed. They finally repaired the truck, putting the same, but new faulty part that is in the middle of a recall process, into our truck and wanting us to be happy with it. We are not. We do not feel safe driving the truck with the same faulty part in the pickup. Dodge has no "fix" for us. They want us to drive our pickup with the recalled part until they come up with a fixed part. We are not willing to do this. What are our options? |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | THERMOPOLIS, WY |
| VIN pattern | 1D7RV1CTXASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |