| Issue ID | 963182 |
| Internal NHTSA # | 10496586 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 05/02/13 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2009 ram doesn't have any defroster. The recall for the ac module was done on 5/12/2012 at bald hill dodge warwick ri. At the time of doing then recall the dealer installed a defroster actuator in the truck which was not part of the recall. Over the past couple of weeks i have noticed a banging noise coming from the dash. I took the truck to the dealer for the problem of noise and a malfunctioning defroster. I was told they would have to remove the dash and look for the problem and it my take 8 hours to do so and i might have to pay for the service. I pointed out that according to the slip from 5/12/2012 it only too 2 and a half hours to do the recall and change the oil. I have found out thru then internet that this is a common problem with this model . I don`t see why i have to pay close to a &1000 for a problem that was supposed to be fixed . If you have any questions please call me at [xxx] thank you information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). .. Updated 02/25/13 *bf |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JOHNSTON, RI |
| VIN pattern | 1D3HV16T59JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |