| Issue ID | 1025529 |
| Internal NHTSA # | 10554118 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 19/08/13 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Heater/ac stopped working right after i had recall service done to "reprogram hvac control head and inspect/replace actuator". Heater and ac not working and there was a popping noise coming from under dash before recall work done. After recall service done, popping noise went away, but continued to have problems off and on with ac and heater not working. Within month after recall service work performed, ac and heater stop working altogether and dealership tells me hvac control head is now bad and needs replacing to the tune of $400. 00. They say it has nothing to do with hvac recall and the work they performed. Dodge customer service give me same speech. Not their fault, etc. Etc. I just find it very strange that after my truck was serviced for this recall notice, not the same part is "bad" and i have to replace it at my expense. Come on dodge---stand behind your product. Shopping for another truck for someone else in the family. Already own this dodge and one other. However, done with dodge products as i am tired of the recall notices and them not standing behind their (faulty) products! |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SULPHUR SPRINGS, TX |
| VIN pattern | 1D3HB16KX9JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |