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2009 Dodge RAM 1500 Visibility Defroster Defogger System Problems, Complaints and Defects

Issue ID	1021237
Internal NHTSA #	10551048
Manufacurer	Chrysler Group LLC
Brand	DODGE
Model	RAM 1500
Model Year	2009
File date	02/04/12
Component	VISIBILITY:DEFROSTER/DEFOGGER SYSTEM
Product type code	VEHICLE
Description of the problem	I received a recall for my truck that had something to do with the air conditioning/heating. When i took my truck in to have the recall fixed, it was already not working. There is a knocking up under the dashboard, air/heat only comes out vents in dash and defrost, it will not blow out of other vents such as floor, etc.. I took my vehicle to the dealer to get the recall and problem fixed. Obviously my truck was already faulty due to the recall issue. When i picked up my truck, it was still "knocking" and the air/heat was not blowing out of all vents. I told the dealership it was not fixed and he told me that they fixed only what they were supposed to and i would have to "pay" to have the problem fixed! The problem occurred "as a result" of the recall, and i feel it is there responsibility to fix it. Then in july 2013, i called the same dealer to have a new recall fixed (rear axle pinion nut-nhtsa 13v-038). They did not have the part and needed to order it and told me they will call me when it arrived. Today, november 5, 2013, i still have not received a call from this dealership to fix my rear axle pinion nut. I have been taken advantage of by this particular dealership over and over again. The only time i take my vehicle to this dealership is to fix recalls and they still find ways to take advantage of me. For all other needs of my truck i go elsewhere! Just need some direction on the pinion nut. I would like to have it fixed before it stops working and results in a crash. In addition, i still feel that the dealership should fix the air/heat issue, due to that fact that it stopped working as a result of the defect. I do not believe it will cause a crash unless it changes and quits blowing out of the defrost vents.
Vehicle Mileage at Failure	24000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BATTLE CREEK, MI
VIN pattern	1D3HV18T19SXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTMF1EM2EKE99297 VBKMXJ4371M330749 1FM5K8D83HGE10174 MBHWBA3S7RG520217 1FMCU9G92EUA28386 ABJ96401660433861 5HD1YMJ35LB051183 5UXWX5C51BL706730 VF1FDCMH640628071 1G1PA5SG4E7448557 UBKMXJ4371M330749 2HGFG12618H576024

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2009 Dodge RAM 1500 Visibility Defroster Defogger System Problems, Complaints and Defects, Recalls and Failures

2009 Dodge RAM 1500 Visibility Defroster Defogger System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?