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2009 Dodge RAM 1500 Unknown Or Other Problems, Complaints and Defects

Issue ID	1234568
Internal NHTSA #	10787254
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	RAM 1500
Model Year	2009
File date	03/10/15
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I am working with the fca re-purchase program from the consent order dated july 2015, and the fca program is offering dealer trade value as fair market value of the vehicle. Dealer trade has never been used as a fair market value for anything i have ever seen. When an insurance company pays for the value of your car they give you fair market sales price. They do not and can not use the dealer trade in value as fair market value. They are also offering 10% premium based on the re-purchase price. The consent order clearly states that the 10% premium is to be based on purchase price and it further spells out that purchase price is the price the vehicle was sold the first time to someone for other than resale. Basically the price it was first sold from a dealer. I have worked with the fca since october 2nd 2015 and have been told that i have no recourse with them on how they make their offers. I could not get them to give me a written offer unless i accepted their offer. I am now trying again to get a written offer. When i received a call yesterday from trista at the fca my file had been deleted and they would have to enter me in again. She did tell me that her manager and anyone that could make a decision had looked at the disputes and they would not make any changes. She said that if i did not like that decision i would need to contact the nhtsa or whoever else i thought might be able to help. The fca is offering $22k for my truck with the 10% premium. I have included the fair purchase price run from kbb that i submitted to them back on october 3, 2015. My trucks msrp was approximately $53k. I called the nhtsa yesterday and was advised that i needed to make an official complaint. If i have used the wrong compliant section please direct me to the appropriate one. Thanks,.. Updated 03/15/16 bf js
Vehicle Mileage at Failure	74150
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	REEDVILLE, VA
VIN pattern	1D3HV13T49JXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	4WD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5NMS23AD7KH090496 ZDMM400AAYB000444 1UJBJ02MXY1C40106 2GCPACED8S1148316 TSYTAB2128B289558 5NPD74LFXKH495754 1C4SDJCT7PC639803 WDDUG8CB0EA043947 JTDBCMFE5P3015998 WA1E2AFY3P2086657 5FNRL6H56LB033608 WP1AG2AY6TDA25206

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2009 Dodge RAM 1500 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2009 Dodge RAM 1500 Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?