| Issue ID | 1227694 |
| Internal NHTSA # | 10780909 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 07/10/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I believe fiat chrysler automobiles (fca) is trying to make money off all customers that are opting to participate in the repurchase/buy back program. At no point in the 35 page nhtsa consent order is anything mentioned about fca only offering kelley blue book "trade-in" value. Not only is it trade-in value, they also are only classifying all vehicles as only "good condition". My truck is in "very good condition" according the briggs dodge dealership in topeka, ks that i took my truck to yesterday (10/7/15). Paragraph 35 of the consent order states original purchase price minus depreciation plus 10%. That by no means indicates trade-in value. Real market value is the price i should expect if i listed my truck on craigslist, classifieds, etc. This value according to kbb is referred to as private party value. I'm not expecting to make a profit, but i also don't think fca should be making a profit for mistreating its customers and the ways in which it has handled recalls in recent years. They only want to offer me less than $15,000 for my truck (that's including the 10%). However, retail for my truck is just over $19,000. Real market value/private party value is $17,000. I believe fca should pay me (and other ram owners like me) closer to $17,000 plus $1,700 (10%) for my truck. Please look into this continued mistreatment of fca customers. I look forward to hearing back from you. Thanks, [xxx] [xxx] [xxx]@yahoo. Com information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 127365 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARBONDALE, KS |
| VIN pattern | 1D3HV13P49JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |