| Issue ID | 871516 |
| Internal NHTSA # | 10415121 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 16/10/10 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | I own a 2009 dodge ram 1500 crew cab 4x4 . The truck came equiped with origional dodge running boards. Within 4 weeks of owning the truck the running boards began to wobble and make excessive noise when driving. The dealers only resolution was to continue to tighten them. Now 1 1/2 years later the running boards fell off. All the metal around where the bolt holes used to be fractured to the point of failure. The holes left are now the size of quaters. When the factory rep came down to see this his only answer was they would refund the cost of the running boards . No offer to repair or even to extend the rustproofing warranty. My daughter was almost seriously hurt by this . I know this is not the only truck this happened to . The dealer refused to refund the money unless i sighned a hold harmless . I refused! Is this what we pay 40 grand for ? I have made numerous complaints to the dealer prior to this happening. What if this fell off while driving ? Whos fault would this have been then? What if it killed someone? The metal this is bolting to is too thin to support this constant abuse. |
| Vehicle Mileage at Failure | 31000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEAFORD, NY |
| VIN pattern | 1D3HV13T19SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |