| Issue ID | 969468 |
| Internal NHTSA # | 10502630 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 09/03/10 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Factory recommended running boards were installed by dealer when i purchased the vehicle and bought 100,000 mile bumper to bumper warranty. They were loose in five months. Dealer tightened them. They were loose again six months later dealer tightened them again. They were loose within a few weeks i checked them recently and found they were stripped. I took the truck to the dealer and was told they were not repairable and suggested i get aftermarket boards to replace them at my cost of course. The assist service manager comments "[xxx] i would get aftermarket boards the same thing is probably going to happen to the other side." obviously there has been other issues with these boards. They are stripped and the dealer is the only one that ever tightened them he obviously had a cya story for dodge about how i must have stripped them etc. These boards are obviously a safety hazard when they fall off and cause an accident i'm obviously going to be in trouble with legal fees etc. 100,000 mile bumper to bumper should cover esp with safety issues. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 5500 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKSON, TN |
| VIN pattern | VN1D3HV13T7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |