| Issue ID | 1390206 |
| Internal NHTSA # | 11003754 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 17/05/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Lost the ability to steer the truck while in motion. Brought in on 5/17/17 to dover dodge, rockaway nj. Steering rack was not available. No new parts just refurbished didn't get back until 5/20/17. Part #'s r5154492-aa, gear rack 19001012. Three weeks later happened again. Back into same dodge location on 6/15/17. Less than 24 hrs later happened again 200+ miles from home! We were backing into a campsite and heard the grinding. Had to be towed from a campground we were staying at. It put a damper on the whole trip. Had to leave our camper there paying for storage and we are still waiting for the steering rack to come in. It has been a whole week already it is now in fairfield dodge, pa. We finally had to make the 200+ trip back up to pick the truck up on 7/2/17! Fingers crossed so far so good. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BYRAM TOWNSHIP, NJ |
| VIN pattern | 1D3HV18T89SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |