| Issue ID | 1383465 |
| Internal NHTSA # | 10993997 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 16/05/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The vehicle was parked in my drive way. I was in the house with the keys in my pocket. I instructed my children to get in the truck. As they climbed in, one child lost her balance and hit the gear shift. The gear shift interlock failed, allowing the vehicle to change gears from park to neutral. The truck then proceeded to roll down my driveway, with two of my kids in the cab, and my third child hanging on the door being drug across the ground. Fortunately, no one was injured, but my truck plowed through my ditch, destroyed my mailbox causing $7,800 damage to the truck. I contacted chrysler, who performed a special investigation. However, even though they concluded the gear shift interlock did indeed fail, they refused responsibility stating that "maintenance and repairs are the responsibility of the owner." i did not know that the shift interlock was failed. In fact, the engineer that did the investigation stated that it exhibited intermittent failure. So there was no way for me to know it was failed until i experienced a failure. After my truck rolled down the driveway, i realized something had failed. Furthermore, the owner's manual does not specify any recommended maintenance for the shift interlock. At the time of the incident, the vehicle was parked, but the parking brake was not set..... Updated 06/21/17 *bf |
| Vehicle Mileage at Failure | 100650 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | VICKSBURG, MS |
| VIN pattern | 1D3HB13T49SXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GEORGE CARR GMC |
| Dealer's telephone number | 601-636-7777 |
| Dealer's city | VICKSBURG |
| Dealer's state code | MS |
| Dealer's ZIP code | 39180 |