| Issue ID | 1206747 |
| Internal NHTSA # | 10746226 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 02/07/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The rear differential in our vehicle went out even though we had taken the vehicle in and had the recall part put on at the time of the original recall. We took the truck to a dodge service center and they had the truck for approximately 15 days. We were charged for the repairs. The same day we picked the vehicle up, the truck started wobbling but at that time we thought it was the road we were on. We scheduled the truck for a recheck and in the meantime we had to make a trip to dallas, tx (appx. 500 miles) and we pulled our 26 foot travel trailer behind us. During this trip, the vibration in our truck became violent and my husband could hardly hold it on the road. We made it home safely and called the dodge service center and reported the problems, along with the tire pressure light being on and the check engine light being on. They set an appt. For 4 days later. We took the truck in and were told that when they repaired the rear differential the original recall part was on back order so they put the truck back together without it and gave it back to us. They never told us the part was on back order. From everything i have read, the drive shaft could have dropped out in dallas traffic with us pulling a 26 foot trailer and we could have very well been killed. The service center has now had our truck again for over a week. I have been trying to find out whether we are included in the buy back because of the rear differential going out twice but i'm being given the run around. At this point, we are paying for a truck still in the shop and even if it were repaired, we are deathly afraid to drive it. Based on this service center's past history, we don't know whether the truck will be fixed when we get it back or not. We would like someone to give us a yes or no answer on the buy back of this vehicle and we are getting different stories from fca. |
| Vehicle Mileage at Failure | 84162 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEMINOLE, OK |
| VIN pattern | 1D3HV13T39SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |