| Issue ID | 1363725 |
| Internal NHTSA # | 10966325 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 10/11/16 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Fuel tank retaining strap detached from frame cross-member causing fuel tank to hang unsecured under vehicle causing potential catastrophic consequences! Dodge dealership states frame structure rusted due to bad design, manufacturer failed to design a moisture drain into the boxed frame which caused the strap attachment point to give away. Dealer states non-repairable ** non-driveable! Fiat chrysler automotive customer assistance refused any assistance in rendering any type of resolution. No concern regarding possibility of having fuel tank falling from vehicle. I mentioned later year production of same model has a new designed cross-member. This substantiates a known failure/design flaw. I am requesting nhtsa to please investigate and issue a safety recall. A <7 year old vehicle should not have a frame structure rust to point of rendering vehicle unsafe and undriveable. Please help! Needs addressed before someone suffers injury or worse. Also need help motivating manufacturer to right a wrong. Preferrably not at my (consumers) expense. Thanks [xxx] **have several more pictures, could only attach one for some reason** updated 08/11/17 *bf updated 8/25/2017*js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 52265 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WAYNE, IN |
| VIN pattern | 1D3HV18T09SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |