| Issue ID | 1175205 |
| Internal NHTSA # | 10705504 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2009 |
| File date | 30/03/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On 3/30/15 my ram truck exhibited the condition described in the k17 (reprogram hvac control head and inspect/replace actuators) recall. This recall was created to eliminate the possible malfunction of the hvac system to properly defrost/defog the windshield. It involves updating software and replacing mode door actuators. The plastic actuator gears can easily be broken when the control head sends the wrong signals to open and close the mode doors. At the moment, my defroster/heater is not working and when i first start the vehicle, there is a series of knocking sounds for several minutes as the malfunctioning system goes through its progressions. I took it in to my local dodge dealer (gurnee) hoping that the recall would eliminate the condition. The mechanic replaced the actuators but could not get the system working properly. He said the control head is not working properly but the recall only covers the software update and not the replacement. From my research i have noticed that other ram owners have encountered this potentially dangerous condition. If it was just a matter of the control head wearing out and not working, i would be okay with replacing it at my own expense. In my opinion though, it is not a case of |
| Vehicle Mileage at Failure | 91000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANTIOCH, IL |
| VIN pattern | 1D3HV13T29SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |