| Issue ID | 1062047 |
| Internal NHTSA # | 10585667 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2008 |
| File date | 06/01/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My complaint regards the unreasonable length of time it is taking chrysler to resolve recall n49. This is a tie rod issue. Pretty important, considering the ball stud could fracture and cause the loss of steering while customers are on the road. As instructed by the notice, i called our local dealer january 6, 2014 to schedule an appointment. I was told to call back the following week. I did so promptly and was told i would be put on a list for repair. I was #130 and parts were expected to be shipped by chrysler just once every two weeks. I called again april 30. I am now #120. I'm told that, even if the parts were coming in at a faster pace, the dealership is not adequately staffed. It appears to me that this safety issue - one that can, and probably will, result in loss of lives -- is not an urgent matter to chrysler. If it were, it would be sending the replacement parts to the dealers in a timely manner and footing the bill to temporarily staff the dealership to get this resolved. *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CASPER, WY |
| VIN pattern | 3D7KS19D78GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |