| Issue ID | 1294643 |
| Internal NHTSA # | 10881565 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2008 |
| File date | 22/06/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I took in my truck to get the new air bag installed and the dealer where i took it has destroyed my wheel cover were the air bag goes as well as did not install the air bag right because when i took the truck in my steering wheel cover was not damaged the way it is now and to see the safety of the whole situation they had me drive this truck looking the way it is with no concerns about my safety as well as others around me if this bag would have deployed for no reason now the person who check me in or my truck did not state on the paper that my cover was damaged the way the dealership is stating not until they were done installing the airbag is when they said my cover was all tore up now i have images of my truck steering wheel and it don't look like it's all tore up. Now when i called the fca about this they had us on a confess call and the manager had said there was no air bag now he is stating there was newspaper and cardboard paper stuffed in the steering wheel he does not want to take responsibility for the damage he did to my truck now they left my air awful when u look at it u tell me is this my fault because that's what they are stating the first image i sent is what my steering wheel look like before i took it to the shop the rest is what they gave it back to me like |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AMERICAN CANYON, CA |
| VIN pattern | 1D7HU18258SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |