| Issue ID | 657867 |
| Internal NHTSA # | 10213773 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2007 |
| File date | 03/12/07 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Purchased a 2007 dodge ram 1500 4x4 nov. 30th 2007. Vehicle was sold to me as new(had roughly 1400 mile on it). Took truck home and noticed a ditinct pull/drift to the right. Took back to dealer. They said steering wheel was off center and need an alignment. Took the truck home still doing same thing. Bring truck back. 3 days later i am informed they discovered a radial pull in front pasenger tire and would replace two tires. I siad i would prefer 4(which they did replace). Take truck home and still doing same thing. Bring back a 3rd time servic manager drives with me and agrees. They put it back on the alignment machine, says truck is spot dead on, and this is the way your truck drives. I disagree stating this is my 4th ram and have never had this before. Said the best they could do was call in a chrysler engineer(could take 2 months). I took the truck to 3 different establishments including another dodge dealer and all 3 gave me wriiten documentation stating the truck drifts excessively. Brought these to the dealer and was told i need to wait for the engineer. Finally out of frustration i take the truck back stating i am concerned it is a safety issue and would like a loaner untill the situation is remedied. The general manager test drove with me and told me this is the way the truck drives and would not give me a loaner. Am still waiting for the engineer. In my opinion this is a safety issue!! *cn |
| Vehicle Mileage at Failure | 1400 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HANNACROIX, NY |
| VIN pattern | 1D7HU16297JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 30/11/07 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ALBANY DODGE |
| Dealer's telephone number | 518-438-8461 |
| Dealer's city | ALBANY |
| Dealer's state code | NY |
| Dealer's ZIP code | 12206 |