| Issue ID | 836382 |
| Internal NHTSA # | 10374409 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2007 |
| File date | 18/03/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The first rear differential failure occurred at 19,964 miles in middle of march 2010. Repairs were made under warranty. Nine months later the rear differential fails again at 25,165 miles in middle of december 2010. This time the rear wheels locked up and the drive shaft snapped off at the rear axle almost causing an accident. Dealer informed me that although the first repair was done under warranty the second was not covered even though time and mileage did not exceed 12 month 12,000mi on the repair. I was at his mercy because the vehicle was not drivable. So i paid $3,000 out of pocket for repairs which i believe should have been covered under warranty. It is january the 2nd, 2011 and the rear end is making that whining sound it usually makes before it disintegrates. I will be visiting the dealer on my next day off from work. |
| Vehicle Mileage at Failure | 19964 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | BRONX, NY |
| VIN pattern | 1D7HU18247SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |