| Issue ID | 883934 |
| Internal NHTSA # | 10427507 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 24/09/11 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | The front windshield defroster was not blowing strong enough to demist the windshield. I tried the hvac knob on other settings, and the air flow was very weak on all the settings. Upon removal of the blower motor from the air box, i discovered that the re-circulation door had dropped down and was blocking the air flow to the blower motor. I was able to remove the re-circulation door from the air box, and upon inspection discovered it had broken at the connection point to the re-circulation actuator. The piece that had broken away from the door was still up inside the air box. Had this piece of plastic fallen into the blower motor, it may have damaged the fan or caused an injury. The hvac functions work full strength now, but there is no way to block the outside air from coming inside on very hot days or when it is smoky or there is an odor outside. Some people may not be mechanically able to fix this problem on their own, and i've read that the repair by the dealership is expensive. Some people have had the door break multiple times. Chrysler corporation should recall these vehicles and install a better designed and stronger re-circulation door. |
| Vehicle Mileage at Failure | 63500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CUMBERLAND, RI |
| VIN pattern | 1D7HU18D04JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |