| Issue ID | 970644 |
| Internal NHTSA # | 10503603 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 01/12/09 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 dodge ram 1500. The contact stated that while driving during inclement weather, the defroster system malfunctioned. The windshield became very foggy and it was difficult for the contact to see out of the window while driving. The contact took the vehicle to a dealer for a diagnostic test. The dealer stated that the actuator system, heater door and the heater box were defective and needed to be replaced. The contact had all three components replaced. The heater system failure recurred 11,000 miles later. Contact took the vehicle back to the dealer to again have the actuator system, heater box and the heater door replaced for the second time. The failure mileage was 72,365. Updated 04/03/13*lj |
| Vehicle Mileage at Failure | 72362 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | LEONARDO, NJ |
| VIN pattern | 1D7HU18D64SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WOODBRIDGE DODGE |
| Dealer's telephone number | 732-826-1220 |
| Dealer's city | WOODBRIDGE |
| Dealer's state code | NY |
| Dealer's ZIP code | 07095 |