| Issue ID | 935105 |
| Internal NHTSA # | 10470252 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 26/07/12 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Upon starting the vehicle, i turned the climate control to the defrost setting. After 5 minutes, no air was blowing to the windshield, only from the dash vents. No floor air, no defroster air, only dash vent air. Temperature adjusted from warm to cold just fine, however. I called the dealership that i purchased the vehicle from, was told to bring the truck in for a diagnosis at a fee to provide an estimate. I called a second dealership, was told by the service manager that by my description, the "recirc" door and "mode 1" door needed replacement. The "mode 2" door might also need replacement, but that my "blend" door is working. The estimated cost to repair would be around $1300. 00 to get my defroster functioning again. I asked if this was a common issue, he said it was very common. I asked if there was a recall on this issue, he replied that there were no recalls for comfort features, that he was aware of. I would think that the defroster was a safety issue for visibility while driving. |
| Vehicle Mileage at Failure | 70295 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH HOLLYWOOD, CA |
| VIN pattern | 1D7HU18D54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |