| Issue ID | 700773 |
| Internal NHTSA # | 10248726 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 13/11/08 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Today 11/13/08 my husband was driving his 2004 dodge ram 1500 quad cab, purchased new. While driving, the steering completely gave out almost causing a very serious accident. It took all his strength to get the steering to turn enough to avoid crashing. Upon taking it to a dealer he was told the manifold shield was rusted and fell into the linkage. Although this is being repaired under warranty by the dealer i am not ready to leave it at that, i expect some kind of explanation from dodge why something this dramatic would happen to a very high end vehicle only 4 years old. The thought of what may have occurred because of this neglect on dodges part is unthinkable. I expect this incident to be fully examined and will also be contacting dodge regarding this unacceptable fault in their vehicle. No warranty can cover damaged lives and possible death that is failure almost caused. I am now and in the future very entrusting of dodge products and can only hope that my reporting this may help avoid injury to another dodge owner. |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COVENTRY, CT |
| VIN pattern | 1D7HU18DX4JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |