| Issue ID | 655959 |
| Internal NHTSA # | 10212286 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 10/02/07 |
| Component | STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, |
| Product type code | VEHICLE |
| Description of the problem | I noticed a power steering fluid leak and brought my pickup in to dealer for evaluation. Notified me that my power steering hoses were shot. 29,780 miles on vehicle and not covered under warranty since the hoses had a repair clamp installed from prior failure. 2 months later was driving on interstate when my pickup suddenly lost power steering capabilities. I was able to pull vehicle over without incident and returned to dealership the same day and they informed me that rack/pinion was shot. Not under warranty due to 1 month past 3year warranty period. 30,200miles on vehicle. Shop foreman advised me behind closed doors that this is a continuous problem with "northern area" ram 1500's and they alone had serviced over 200 similar type 1500 ram vehicles with the same power steering problems i also had just in the past 2-3 months! The foreman also informed me there is a 5-7 day backorder on rack and pinions because they are in high demand due to this dodge engineering problem. He gave me a number to dodge to complain, i called with the reply from dodge as "i'm sorry but due to your warranty being past by 1 mo. We will be unable to goodwill assist you with your problem". I'm not bitter but feel this needs to be looked into due to obvious safety issues. Thank you. |
| Vehicle Mileage at Failure | 29780 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARGO, ND |
| VIN pattern | 1D7HU18N24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 20/10/06 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CORWIN CHRYSLER DODGE |
| Dealer's telephone number | 701-282-8425 |
| Dealer's city | FARGO |
| Dealer's state code | ND |
| Dealer's ZIP code | 58103 |