| Issue ID | 878162 |
| Internal NHTSA # | 10423273 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 22/08/11 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving on the interstate, i heard a pop and saw smoke coming out of my truck. Waiting for the tow, i noticed that the transfer case housing had cracked and had spewed oil all over the bottom of the truck causing the smoke. After some research i found that the 2004 dodge ram 1500 4x4 (my truck) had been recalled because the transfer case on a possible 500+ vehicles had not been torqued properly. The nhtsa summary states "this could cause the transmission adapter or transfer case housing to crack and leak fluid". The campaign id number is 03v503000. According to chrysler the range of vins involved is 4j116316 through 4j174991. My vehicle, being 4956, is inside this range, but was not was not listed by chrysler (i'm assuming because it was one of the vehicles that had "already been inspected or repaired"). It seems more than coincidence to me that my truck was made in the same plant, in the same lot and inside the same vin range, and exhibited the same symptoms (a cracked transfer case housing), but chrysler customer service maintains that my vin is not included in the recall. I am currently facing more than $2k in repairs for a pickup truck with only 44k miles on it and it is a direct result of chrysler allowing this vehicle to slip through the cracks with safety recall no. C39. My vehicle has obviously not been "inspected or repaired", and chrysler needs to make it right. |
| Vehicle Mileage at Failure | 44000 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | FT. LEWIS, WA |
| VIN pattern | 1D3HU18D44JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |