| Issue ID | 1266989 |
| Internal NHTSA # | 10840406 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 23/01/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata inflatores. I have been trying to schedule an appointment at gulf coast chrysler jeep to have recall p78 and r25 p81 taken care of for more than a year. I have even called 1-877-223-7634 twice and still nothing. The lady who handles the service department told me last year that my name was on page 4 of her file. When i called the above number, that rep called her. Again they stated they only had one of the items i needed. However, about a month ago a friend of mine here drove up there on a monday and he was told to bring his identical truck in the next day and his items were fixed!! I'm tired of waiting, i'm tired of being told that they don't have all the parts needed. I was even told that the service department could not order any further inventory until they exhausted what was on hand. I would like to arrange to get these items fixed and soon. If not, then i will start going to the attorney generals office, the bbb and my lawyer. I received another notice in the mail today. How long is considered "within a reasonable time?" |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GULF SHORES, AL |
| VIN pattern | 1D7HU18D24JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |