| Issue ID | 1201396 |
| Internal NHTSA # | 10735467 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 21/07/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | After getting a recall (r25/nhtsa 15v-313) for my 2004 dodge ram 1500 air bag, i called efird chrysley of florence, sc for an appointment. Was told the parts weren't available but would be in in six weeks on july 21, 2015 so i made an appointment for both my ram & 2006 charger. My appointment was at 7:30 am & i dropped off the truck for the recall work. At about 11:30 i hadn't received a call back so i called & was told they had to order the parts. Each time i have to get a ride to drop off & pick up the truck. When i complained the service guy shrugged it off as if it was no big deal & there was nothing he could do. I said, "damn, were you even going to call me?". He accused me of cussing at him. What's up with chrysler? Is this their way to piss off everyone so they won't come back to get the work done? (there i go, cussing again) |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DARLINGTON, SC |
| VIN pattern | 1D7HA18D54JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |