| Issue ID | 1164082 |
| Internal NHTSA # | 10692587 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 06/03/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I am writing to complain about the recall process in general. I received a recall on a vehicle we purchased for our son. He drives it everyday. The notice indicated to call on feb 23. So far i have had 4 dealers tell me they don't even have parts to fix the issue and that we could be looking at 6-8 weeks. Today i have 1 tell me that there are 2 recalls on this vehicle. 1 for each airbag. Does this process seem broken when something as crucial to driver and passenger safety takes 6-8 weeks to correct. Really? Let's just roll the dice i guess and hope nothing happens between now and the time we are able to get this addressed. What's more troubling is i am told that the recall we received for the passenger airbag does have parts on the way, albeit 6-8 weeks away, the passenger side airbag parts are not even in the works. Are you kidding me. |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAWRENCEVILLE, GA |
| VIN pattern | 1D7HA16D24JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |