| Issue ID | 712331 |
| Internal NHTSA # | 10258541 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2004 |
| File date | 02/02/09 |
| Component | AIR BAGS:FRONTAL |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 dodge ram 1500. While driving 40 mph, the contact crashed into another vehicle. The frontal air bags failed to deploy. The contact struck his head and a police report was filed. Upon further investigation, the insurance company determined that the vehicle was destroyed. The cause of the air bag failure could not be determined. A complaint was filed with the manufacturer and they stated that the contact would receive a follow-up call within 48 hours. The contact did not receive a call back from the manufacturer. He called to inquire about the claim that was filed and was advised to file an additional complaint. The contact finally received a call back from the manufacturer and was informed that someone was coming to inspect the vehicle. During the first complaint, the contact advised the manufacturer that the vehicle was going to be hauled away by the insurance company. He was not informed to keep the vehicle. The manufacturer stated that they would call the contact again, but no call has yet been received. The failure mileage was 56,000. Updated 03/17/09. *lj updated 03/17/09. *jb |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | OWEGO, NY |
| VIN pattern | 1D7HU18D64SXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 21/03/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SCOVILL MENO DODGE |
| Dealer's telephone number | 570-888-2367 |
| Dealer's city | SAYRE |
| Dealer's state code | PA |
| Dealer's ZIP code | 18840 |