| Issue ID | 878857 |
| Internal NHTSA # | 10423615 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2003 |
| File date | 28/04/04 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I have a 2003 dodge ram 1500 with multiple cracks in the dash. The dash started cracking a little over a year after i bought the truck new. I contacted the dealer ship, big o dodge and my warranty provider and both state it is cosmetic and not covered under the warranty. The cracks have continued to get larger. I have holes where the vents are suppose to be on top f the dash. I also have parts of the plastic down in the vents where they have fallen. These small parts tend to fly around when you turn on the defrost or hit a bump. I have tried to take care of the dash by using multiple popular products but nothing seems to keep it from cracking. This is dangerous and i am afraid if i get in a wreck my dash could break apart and hurt or kill me or someone in my truck. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | WOODRUFF, SC |
| VIN pattern | 1D7HA18N23SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |